These Terms of Service govern access to and use of the website and the consulting services offered by YUU BATES LLC, a company registered under the name YUU BATES LLC at 793 W 1000 N, Pleasant Grove - 84062-1653, United States (US). By viewing this site, requesting a quote, or entering an agreement, you accept the rules in this document.
Last updated: January of 2026. The original language of these terms is English and that version controls.
Contents
- The Scope of the Services
- Who May Use the Services
- How an Engagement Begins
- Proposals and Statements of Work
- Fees, Invoicing and Late Charges
- Client Responsibilities
- Confidential Information
- Intellectual Property
- Third Party Tools and Licenses
- Warranties and Their Limits
- Limitation of Liability
- Cancellation and Termination
- Changes to This Text
- Governing Law and Disputes
- Publicity and References
- Contact for Questions
- Whole Agreement and Severability
- Acceptance Statement
- Notices Provision
1. The Scope of the Services
YUU BATES LLC provides professional computer systems design and related services within the field of computer integrated systems design. The service lines include Process Automation Design, Systems Integration Consulting, Data Pipeline Engineering, Custom Dashboard Builds, Legacy System Modernization and Managed Support Plans. None of these lines force a fixed contract shape, and the exact boundaries of any project appear in a written statement of work agreed before the work begins.
These terms apply whether you purchase a one time project, a monthly managed plan, or a blended arrangement. They also apply to anyone who reviews our public content, subscribes to our updates, or contacts our intake line, because access to this website itself is a form of use of the service. If you disagree with any rule in this document, you should not use the website and should not begin an engagement.
2. Who May Use the Services
The services are directed at business customers. You must be at least the age at which you can enter a binding contract in your jurisdiction to order professional work from us. If you order on behalf of a company, trust or agency, you confirm that you hold the authority to bind that organization to these terms, and the agreement then governs that organization as the client.
We reserve the right to decline a project at the intake stage without giving a reason. Some industries carry obligations that we are not insured to support, and other projects may simply not fit our field and flow model. Declining a proposal never implies criticism of your work; it reflects fit, scheduling and risk, and we will say so plainly and helpfully when we can.
3. How an Engagement Begins
Most engagements open with a reconnaissance conversation. That call is free, carries no obligation, and is not a contractual engagement. During the call we listen to the route your work takes, name the first gate that likely needs attention, and describe what a first project might cost and how long it might run.
Attendance on such a call does not create a duty for us to begin work, nor a duty for you to hire us. Because these calls sometimes reveal sensitive business habits, everything you share in reconnaissance is treated as confidential under the confidentiality section unless it is already public, and we keep no record beyond what is needed to prepare a proposal if you ask for one.
4. Proposals and Statements of Work
If you decide to proceed, we send a written proposal and, for larger or longer engagements, a statement of work. The statement of work names the reach to be built, the deliverables, the data you must provide, the assumptions we rely on, the schedule, the fees and the out of scope items. Anything omitted from that statement is not included in the quoted price.
A project begins only when you sign the statement of work and, where required, pay the opening deposit. Unless a separate managed plan is active, changes requested after the work starts are tracked as genuine change orders, each with its own estimate, so the total price always traces back to an agreed written record rather than to memory.
5. Fees, Invoicing and Late Charges
Fees are quoted in United States dollars unless the statement says otherwise in writing. One time projects are typically billed as a deposit on acceptance, a progress installment at a named milestone, and a final invoice on delivery. Managed support plans are billed monthly in advance on the first of the month.
Invoices are due within thirty days of the invoice date. A late payment that remains unpaid for more than fifteen days past the due date incurs a charge of one and one half percent per month, or the highest rate the law allows, whichever is lower. If a payment becomes materially overdue we may pause active work, release no further deliverables and suspend support under a managed plan until the account is current. We always give at least seven days notice by email before pausing work.
6. Client Responsibilities
Every channel depends on the source. The client agrees to provide timely access to the people, systems, credentials and sample data that the statement of work lists as needed, and to designate a single point of contact who can make decisions within a reasonable window. Delays in receiving those inputs move the schedule, but not the scope, and may move the milestone dates fairly.
The client also agrees that all provided systems belong to the client or are properly licensed. We will not misuse access and will use the narrowest privileges needed for the work. Where real production data contains personal information, the client confirms it has an appropriate legal basis to share that data for the stated purpose and has told the relevant people, because the client controls the legal ground on which that data travels.
7. Confidential Information
Confidential information means any material a party marks as confidential or that a reasonable person would recognise as sensitive, including source code, credentials, business plans, pricing, customer lists and internal performance numbers. Each party agrees to hold the other confidential information in confidence, use it only to perform under the agreement, and allow access only to people who need it for that purpose.
The obligation does not cover information already public, information later published by the owner, information received lawfully from a third party, or information independently developed. This duty survives the end of any project for three years, and for trade secrets it lasts as long as the information remains a secret. On request we return or destroy the client confidential material we hold and confirm the deletion in writing.
8. Intellectual Property
For custom work, the deliverables we build for your own business are licensed to you on a permanent, worldwide, royalty free basis when the final invoice is paid. That license covers the configuration, integration logic and purely client specific files we produce. You may use, change and hand them to any future maintainer you choose.
Certain elements do not pass to you. Any pre existing tool, internal library, methodology, template or general purpose framework we bring to the project stays ours. You receive a right to use those elements only as part of the delivered system and only for your own operation, not to resell, redistribute or rebuild competing products. If the statement of work identifies software from a third party, that software keeps its own license and its own terms.
9. Third Party Tools and Licenses
Our integrations often rely on third party products such as accounting suites, customer platforms, cloud infrastructure, communication tools and code libraries. Each third party tool continues to run under its own contract with you or with its provider. We provide the connecting logic but we rarely license the tool itself, and we do not accept responsibility for a vendor downtime, a vendor price change, or the discontinuation of a tool we do not control.
Before we build on a tool you must confirm either that you already hold the correct subscription or that you accept obtaining one. If a vendor ends a product mid way through a project, we treat that as a genuine change and work with you on the fairest route rather than charge you for work that no longer has a home.
10. Warranties and Their Limits
We warrant that the work we deliver will conform to the written statement of work and will be carried out with reasonable professional skill and care. For ninety days after delivery we will correct, at no cost, any defect that we can reproduce and that we agree falls within our responsibility, as long as you report the defect within that window in enough detail for us to see it.
Apart from that warranty and any separate statement of work term, the services and all delivered material are provided on an as-is and as-available basis, without warranties of any kind, whether express, implied or statutory. We do not warrant that any system will be free of every error or uninterrupted, nor that every automation will survive every future vendor change, because our work lives inside systems and internet networks we do not fully own.
11. Limitation of Liability
To the fullest extent the law allows, YUU BATES LLC will not be liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost revenue, lost data, business interruption, or damage to reputation, even if we were told those losses were possible. This limit applies whether the claim sounds in contract, tort or statute.
Our total aggregate liability for any claim arising from the services, or from the website, will not exceed the fees you paid us under the relevant engagement in the twelve months before the event that gave rise to the claim. Where a defect trace in a managed plan is exactly the thing we were watching for, no broad exclusion lets us refuse a clearly agreed remedial response, but the cap on money damages above still governs any payment.
12. Cancellation and Termination
You may cancel a one time project before a final invoice only by agreement and on the terms stated in the proposal, or by mutual written cancellation of the statement of work. Managed support plans run month to month and either side may end the plan with thirty days written notice; fees already paid for the current month are not refunded because the monthly rate reflects capacity reserved for you ahead of time.
Either party may end an agreement immediately in writing if the other party breaches a material term and does not cure that breach within fifteen days of written notice. On termination you pay for all work completed through the end date, and any in progress deliverable is handed over, subject to the intellectual property rules, upon payment. Termination does not end the confidentiality, liability or indemnity sections that must survive.
13. Changes to This Text
We may revise these Terms of Service from time to time as the law, the industry and our own practice evolve. We will post the new text on this page and note the new date at the top. Material changes to how an existing contract is interpreted do not roll back into an already signed statement of work; those projects keep the terms that were in force when you signed unless you agree otherwise.
Because major updates to policy sections are worth seeing, for managed plan clients we will also mention significant changes through the contact email we hold for you. Continued use of the website or renewal of a managed plan after a new version is posted counts as acceptance of the revised terms.
14. Governing Law and Disputes
These terms are governed by the laws of the State of Utah in the United States, without giving effect to conflict of law rules that would apply another law. Any dispute arising from the services or the website will be resolved in the state or federal courts located in Utah County, Utah, and each party consents to the jurisdiction of those courts.
Before filing any claim, each party agrees to attempt good faith resolution through a written exchange directed to the parties named in the contact section. For claims under ten thousand dollars each party may instead choose mediation before a single neutral in Utah County, sharing the cost equally. This section does not stop either party from seeking an injunction where a court finds it necessary to protect confidential or intellectual property.
15. Publicity and References
We love to describe successful work, but we never announce your project to the wider world without your clear agreement. By default we will not name you, your systems or your numbers in marketing, case studies or public portfolios unless you opt in through a written reference agreement.
If you do grant a reference, you may withdraw it at any time with reasonable notice. A reference typically covers a general industry and region, a neutral description of the automation delivered, and a short quote you personally approve. We at all times keep the underlying working detail confidential under the confidentiality section, no matter how much we may praise the result in public.
16. Contact for Questions
Questions about these terms, about an invoice, or about a request to pause an account are welcome at any time. Write to YUU BATES LLC at reply@yuubates.lat, or telephone our intake line at +17793264149. Written legal notices should be sent to YUU BATES LLC, 793 W 1000 N, Pleasant Grove - 84062-1653, United States (US).
We try to answer service questions within one business day and treat every message about these terms as worth a thoughtful, specific reply rather than a form note. If your question is about our Privacy Policy rather than these terms, the Privacy page carries its own contact route and its own careful explanation of how we handle the email you send us.
17. Whole Agreement and Severability
These terms, together with any signed statement of work and any attached exhibits, form the whole agreement between you and YUU BATES LLC about the services they describe. They replace earlier oral or written statements, and no course of dealing or trade usage adds obligations that are not written here.
If any rule in this document is held invalid or unenforceable by a court, that rule is read down to the minimum extent needed or severed, and the remaining rules continue in full force. The failure to enforce any rule on one occasion is not a waiver of that rule for later occasions, and no waiver is effective unless it is written and signed by the party that grants it.
18. Acceptance Statement
Opening our intake request, submitting the contact form, signing a statement of work, or beginning to receive managed support is your acceptance of these Terms of Service. You confirm that you have read, understood and agreed to be bound by them, and that the person activating the engagement holds the authority to do so.
If you are uncertain about any clause, ask before you sign rather than after. A short clarifying conversation is free, quick and far less costly than a misunderstanding discovered halfway through a project, which is exactly the kind of frictional loss YUU BATES LLC exists to remove from the flow.
19. Notices Provision
Notices under these terms must be in writing and are deemed given when delivered in person, on the day received if sent by a recognized overnight courier, or on the second business day after posting when sent by first class mail to the address of the receiving party. Email is accepted for routine and administrative notices but not for termination or the claim process described above.
Each side agrees to keep its notice address and its service contact addresses current. Updates flow through our website homepage, the Privacy Policy page, and the contact channels on the Contact page. This section closes the list of rules in these Terms of Service and points you onward to the rest of the site.
Terms drafted for the benefit and protection of both parties. If anything reads unclearly, the Contact page and the number +17793264149 are open to you. YUU BATES LLC believes a contract should be like a well set gate: clear, fair and easy to read.